A Must Read!, January 16, 2007
Reviewer: A Reader in LA (Los Angeles)
This book is a must read for HR folks! The author manages to cover a lot of information in an easy to follow fashion--without being overwhelming. It was not just theory or case studies either, and the author tries to make the content actionable for the reader with good examples and tools to put stuff into practice. Just the templates and links that are provided in the Online Resource Center make this a great value for the cover price. Well done!
Great Book for all Professionals to read!, January 16, 2007
Reviewer: RHR Vanoosten Morris (New York)
I was deeply impressed with this book. The parts on Service Level Agreements "SLAs" are the best summary that I have seen in HR for many years. I have already recommended this book to other colleagues.